Welcome to MyNEXUS

Online Services Portal!

This portal was created to allow Medical Offices, Hospitals and Home Health Agencies to request Home Health Services and gain information they need as they interact with our clinical team.


Need an account?

Important Portal Updates:

myNEXUS has temporarily reactivated the former Provider Portal technology. The myNEXUS retro-authorization policy has been extended to five (5) business days (ending Tuesday, June 23rd, 2020) to allow additional time to request an authorization. Requests previously faxed to myNEXUS are being processed.

What the portal can do for you.


  • Create an account
  • Submit HH, DME IV request
  • Verify eligibility
  • View guidelines or other information
  • Update your profile


  • Learn more about how myNEXUS work on your behalf
  • Update your profile
  • Gain access to education for clinical diagnosis
  • Learn more about your disease


  • Create an account
  • Submit HH, DME IV request
  • Check the status of a request
  • Verify eligibility
  • View guidelines or other information
  • Check claim status

Health Plans

  • Access your members clinical information
  • Access reports
  • Clinical guidelines


Connecticut Users

To request authorization, view claims, or access information for patients receiving services in the state of Connecticut, please click the below link to login or register

Click Here

We partner with insurance companies to intelligently reduce the risks and costs associated with home based care services such as home health, DME, and IV therapy through aligned incentives and expertly managed outcomes. We provide specialty benefits management services by leveraging medical data and best practices to reduce the risk of 30-day readmissions.

myNEXUS is currently in an open enrollment period for provider contracting in Home Health, DME, and Home Infusion. To learn more about contracting opportunities please visit